The Judd Shaw Way Podcast


The Judd Shaw Way Podcast with host Judd Shaw provides monthly insights for business leaders to improve results by providing an excellent customer experience. More than a discussion of CX topics, the podcast focuses on specific ways to create unforgettable customer WOW moments. Judd Shaw has worked with many of the legal industry’s most influential experts and his conversations with guests are enlightening, informative and insightful.

Judd Shaw developed four core values that represent his law firm’s passion and purpose and defines every action his team takes on behalf of clients. Known as “The Judd Shaw Way,” the firm’s values support the vision of the company and help shape its culture. The same principle and belief that every client deserves a first-class experience, this podcast explores ways for businesses to strengthen their CX experience.